Maze of Agents Rules RTO

Vinita decides to renew her DL, and goes to the RTO and guess what she finds. Pick up some tips from her experience.
Recently I ventured into the RTO office at Bhattarahalli, K R Puram, to renew my driving licence (DL). Using the Citizen Matters guide and, I figured the bus routes from Mayo Hall. I reached the office, which is 6 km from KR Puram Railway/bus station, in little over an hour.

I went with a lot of optimism, as I had heard things had gotten streamlined and ‘clean’. I was armed with the Form 9 that I had downloaded from the RTO site and filled.

When I reached the office, I saw several agents hovering at the entrance, whom I ignored.…

Citizen Matters, Bangalore’s own interactive newsmagazine

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